There are a number of digital platforms used at UOW that you will need to become familiar with. These are listed below. Make sure you read through each tab and follow the links to access each platform and learn more about how you will use them while studying at UOW.
Student Services Online (SOLS)
Student Services Online (SOLS)

What is it?
SOLS is where you will self-manage many aspects of your enrolment, including:
- Enrolling in subjects
- Choosing your class times
- Accessing eLearning (Moodle)
- Managing your fees
- Checking subject results
How do you access it?
You can access SOLS via the UOW Current Students homepage.
If you experience issues accessing SOLS, contact IT Support (phone: 4221 3000)
SOLS Mail
SOLS Mail

It is recommended that you check your SOLSMail regularly.
What is it?
SOLSMail messages will appear in SOLS and are one of the key ways UOW will communicate with you about academic and administrative matters, including:
- Changes to published curriculum, classes, assessment due dates
- Subject and exam timetables
- Census date reminders
- Re-enrolment, fees, course progress
- IT outages and disruptions
How do you access it?
You can access SOLSMail via your SOLS account.

Learn more about SOLS and SOLSMail using the AskUOW Instant Answers database.
UOWMail
UOWMail

It is recommended that you check your SOLSMail regularly.
What is it?
Your UOWMail account is your student email account and is your primary way to contact your lecturers and tutors. You will also receive important, non-academic messages vi UOWMail including:
- Fortnightly student newsletters with faculty-specific information and UOW student support services
- Co-curricular opportunities
- Student elections and surveys
How do you access it?
Your UOWMail email address is made up of your username followed by '@uow.edu.au'. Your email address will be used as your username when logging into your mailbox.
You can access UOWMail from the UOW Current Students homepage.
Your UOWMail account includes free access to the Microsoft suite that allows you to install Word, Excel, PowerPoint and OneNote on up to five (5) personal devices.
This suite provides you with 100GB of storage for email and calendar services and an additional OneDrive account providing 5TB of cloud storage.
You can install and access Office 365 from the Microsoft website.
For more information, see the UOW email for students webpage.
UOW uses Multi-Factor Authentication (MFA) to enhance the security of your personal information and accounts. MFA adds an extra layer of protection by requiring a second verification method—such as a text message or app—along with your password. This helps safeguard your data and privacy as you start your journey at UOW.
During your first login to these systems, you will need to set up your MFA and verify your login. You should have at least two authentication methods in case you change or misplace your mobile phone.

eLearning (Moodle)
eLearning (Moodle)
What is it?
Moodle is the main e-learning tool that is used for subject sites where you can:
- Access subject outlines, lecture notes and readings
- View assessment details
- Submit assignments
How do you access it?
Your UOWMail email address is made up of your username followed by '@uow.edu.au'. Your email address will be used as your username when logging into your mailbox.
You can access UOWMail from the UOW Current Students homepage.

Learn more about Moodle and how to access it using the AskUOW Instant Answers database.
Student Success Portal
Student Success Portal

The UOW Student Success Portal is hosted by the Vygo platform.
What is it?
The Student Success Portal allows students to:
- Connect with our team of Learning and Maths Skills Advisors,
- Book appointments with Peer Academic Coaches (PACS)
- Self refer to Student Engagement and Retention Coordinators for 1:1 support.
- Join and contribute to the UOW First Year Community
It is recommended that you set up your profile on the Student Success Portal using your UOW email address prior to attending your first class.

Learn more about the Student Success Portal and access the platform via the UOW Support Services webpage.
My UOW App
My UOW App

The MyUOW mobile app is a great way for you to stay connected with what's happening at UOW.
- It has quick links to SOLS, UOWMail and AskUOW
You can opt-in to different channels depending on your interests. For example, career opportunities, clubs and societies, faculties or study abroad programs.
MyUOW is free to download from your app store and is available on both Apple iOS and Android devices.
Access the MyUOW webpage to learn more about the app and where to go for App support.


